Guidance and Counselling

Student Support

Guidance and Counselling

Mount Aspiring College provides a Pastoral Support service that allows students to develop their maximum potential academically, socially, mentally and emotionally.

What does a School Counsellor do?

Counselling provides an opportunity for students to talk about problems and concerns in a safe place with someone who will support them. The role of a guidance counsellor is to listen without judging or criticising, to help find out the cause of problems and to help students move forward from the situation they may find themselves in. They regularly play a key role in planning and implementing programmes and services to enhance student wellbeing and work towards reducing barriers to a student’s progress. As a counsellor, we believe that the person is not the problem. The problem is the problem.

They are able to work alongside families towards supporting our students and work closely at times with external agencies, to ensure families and students are able to access the resources available within our community.

Students and the counsellor can negotiate how frequently you attend appointments and for how many sessions. You can also bring a support person or friend if you wish.

We use skills, knowledge and therapeutic approaches to assist students to:

  • Explore thoughts, feelings and behaviour and their meaning

  • Externalise their issues and explore their impact

  • Find solution-focused strategies to use

  • Identify their strengths

  • Learn key emotional competencies

  • Strengthen their sense of self and self esteem

  • Source key information, other services and resources relevant to their situation

  • Help clients to explore their difficulties and concerns and to develop their capabilities and resilience

  • Foster conditions in which a client can grow and develop as a person

  • Promote awareness of and respect for difference

  • Advocate for those who are disempowered and where there is injustice

  • Improve how students feel about themselves

  • Safely get through moments of crisis and manage ongoing risk

Common issues our counsellors are able to support students and whanau include:

  • Stress

  • Inability to concentrate

  • Low self esteem

  • Bullying and harassment

  • Loss and grief

  • Behavioural issues

  • Depression

  • Anxiety

  • Friendships

  • Relationships

  • Sexuality

  • Trauma

  • Lack of motivation/goal setting

  • Drugs and alcohol

  • Issues at home with parents, siblings and blended families


Our School Counsellors are members of NZAC (NZ Association of Counsellors). There are a number of guidelines relating to confidentiality and practice that the Guidance Counsellors must adhere to.

Counsellors may need to talk through how best to support students. At times this could include involving someone else, with the student’s knowledge and permission. When a student or someone else is at risk, counsellors may not keep confidentiality, because their duty is to prevent harm. If at all possible they will talk this through with the student before acting.


There are three main ways of making appointments:

  1. Students can pop in before school, during interval or lunch break, or between classes, to make an appointment.

  2. Students can email or text to make an appointment, or talk to a teacher or dean to make a referral.

  3. You as a parent/ caregiver can contact the guidance counsellors directly.

If you wish to get in touch with our Guidance Counsellors you can contact us on: 03 443 0496.

Or email us directly at Michael Multhaup on


Our counsellor's office is next to the main gym foyer.


Students also have free access to a doctor who visits the school every Wednesday at lunchtime in URSPACE. No booking is required and students can come in and wait to see her.

Where to get help after school hours

  • If it is an emergency and you, or someone you know, is at immediate risk call 111 - select Police, if physical injury has occurred select Ambulance

  • Crisis mental health care, Freephone 0800 920 092, (24 hours, 7 days a week)

  • Child, Adolescent & Family (CAF) Mental Health Service Freephone: 0800 467 846/press 2 for Otago regions

  • Primary Mental Health Brief Intervention Service (BIS) All enquiries: 0800 477 1155 Offices in Wanāka, Alexandra, Cromwell, Queenstown

  • Lifeline – 0800 543 354

  • Asian Helpline – 0800 862 342

  • Suicide Crisis Helpline 0508 828 865 (0508 TAUTOKO)

  • Youthline – 0800 376 633 or free text 234

  • Depression Helpline – 0800 111 757 or free text 4202

  • Samaritans – 0800 726 666

  • Rainbow Youth:

  • Need to talk? Free call or text 1737 support from trained counsellor

  • What's Up – 0800 942 8787 (5–18 year olds). Phone counselling Monday to Friday, midday–11pm and weekends, 3pm–11pm.

  • Kidsline – 0800 54 37 54 for young people up to 18 years of age. Open 24/7.

  • – or or free text 5626

  • Anxiety New Zealand - 0800 269 4389

  • more information for Wanaka @: